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Holiday Countdown 2018
Every order ships free within the continental United States*.
Out the door, Fast!
Orders placed before noon Mon-Fri will ship same day. Orders placed over the weekend ship Monday**.
No 'Slowboat' Shipping
Free doesn't mean cheap. Your order will not ship 'slowboat' methods that take weeks to deliver.
Expertise and Care
With over 100k packages shipped, we have perfected the art of getting your order delivered quickly and safely.
We know buying gear sight unseen is difficult. Buy confidently with 30-day Hassle-Free Returns on most new gear*.
Every piece of used gear gets checked and certified 100% functional. Not what you expected? Let us know 3 days from delivery date.
Buying as a gift? All new item purchases between November 15th and December 31st can be returned until January 31st.
See a better price elsewhere? Send us any valid lower advertised price and we'll match it.
We are always available and willing to help. Call us in the shop, send us an email or drop a line in the website chat window!
Ready to Play
Every instrument that leaves our doors first goes in front of one of our technicians. Our renowned guitar shop serves guitarists nationwide and applies that expertise to every stringed instrument before it ships.
100k Packages Shipped
None of this matters if the gear doesn’t arrive safely. We have a dedicated shipping team that have packed over 100k shipments to every corner of the U.S.