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Holiday Countdown 2018

Shipping

Free Shipping

Every order ships free within the continental United States*.

Out the door, Fast!

Orders placed before noon Mon-Fri will ship same day. Orders placed over the weekend ship Monday**.

No 'Slowboat' Shipping

Free doesn't mean cheap. Your order will not ship 'slowboat' methods that take weeks to deliver.

Expertise and Care

With over 100k packages shipped, we have perfected the art of getting your order delivered quickly and safely. 

Easy Returns

New Items

We know buying gear sight unseen is difficult.  Buy confidently with 30-day Hassle-Free Returns on most new gear*.  

Used Gear

Every piece of used gear gets checked and certified 100% functional. Not what you expected? Let us know 3 days from delivery date.

Holiday Returns

Buying as a gift? All new item purchases between November 15th and December 31st can be returned until January 31st.

Price Match

Our Guarantee

See a better price elsewhere? Send us any valid lower advertised price and we'll match it.

Expert Service

Reach Out!

We are always available and willing to help.  Call us in the shop, send us an email or drop a line in the website chat window!

Ready to Play

Every instrument that leaves our doors first goes in front of one of our technicians.  Our renowned guitar shop serves guitarists nationwide and applies that expertise to every stringed instrument before it ships. 

100k Packages Shipped

None of this matters if the gear doesn’t arrive safely.  We have a dedicated shipping team that have packed over 100k shipments to every corner of the U.S. 

Holiday Countdown

Thanks to all who participated in our holiday festivities!

From the crew at Russo Music to you, have a safe and happy New Year!

New Arrivals

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