Any music store can only be as good as its service department and we built Russo Music from the shops forward. Our guitar service team is a group of trained and experienced technicians that love guitars and love what they get to do for a living. Every guitar that we sell sees the shop before it hits the wall and is setup to your liking before you take it home or we ship it out to you.
We are more than happy to offer the same services and more for our client owned guitars. The core of our service is our deluxe setup. Every guitar is carefully taken to its maximum level of playability with playing style and customer requests taken heavily into account. Our adjustments are allowed to settle and are fine tuned several times over the process of the service. The end result is an instrument that plays comfortably and in-tune everywhere on the neck. If a setup won't get you where you want to go, it might be time for some fretwork. Our fret dress service includes a simulated string tension leveling procedure, followed up by meticulous crowning and polishing. The same process is applied after all of our refrets. We also specialize in structural repairs, all forms of wiring/electrical work as well as custom bone nuts and saddles.
Subscribe to our mailing list and stay up to date!