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Amplifier and Electronic Service

Are amp/electronics services performed in house?

Amplifier and electronics repair are outsourced to two businesses depending on the nature of the repair, and the store location where it is dropped off.

Where are repairs outsourced to?

All electronics services dropped off at our Hamilton, NJ location are performed by Triple S Electronics, in Bloomfield, NJ. All electronics services dropped off at our Asbury Park location are performed by DWS Technical Services.

ALL WARRANTY SERVICES are performed by Triple S, regardless of location drop off.

How long will my service take?

Lead times vary based on a number of factors when it comes to electronics repair. Rough estimates are as follows:

ESTIMATES: Roughly 2 weeks from drop-off at Russo Music. This can vary based on when you drop off in relation to the next pickup

SERVICES: Once approved your service could take anywhere from 1-4 weeks or more. This depends on the diagnosis, parts availability, repair stages and other factors. Completed services are returned to Russo Music on the next scheduled drop off.

Please note: At this time, we are not able to expedite/rush any amp or electronics service.

Questions about our amp/electronics services?

Russo Music Hamilton
609.888.0620
hamilton@russomusic.com

Russo Music Asbury Park
732.455.8397
asburypark@russomusic.com

Troubleshooting

Before submitting an electronics service intake form, we respectfully ask you to troubleshoot the most common culprits in electronics failure

  • Make sure all cables are tightly connected, including speaker cables, power cables, etc.
  • Swap speaker, instrument, and power cables to ensure they are not causing the issue
  • Ensure that all vacuum tubes are properly installed in their sockets
  • Plug non-powering items into a different outlet