Amplifier and Electronic Service
Are amp/electronics services performed in house?
Amplifier and electronics repair are outsourced to two businesses depending on the nature of the repair, and the store location where it is dropped off.
Where are repairs outsourced to?
All electronics services dropped off at our Hamilton, NJ location are performed by Triple S Electronics, in Bloomfield, NJ. All electronics services dropped off at our Asbury Park location are performed by DWS Technical Services.
ALL WARRANTY SERVICES, and are performed by Triple S, regardless of location drop off.
Most non-guitar amplifier services are also performed by Triple S, regardless of location drop off.
How long will my service take?
Lead times vary based on a number of factors when it comes to electronics repair. Rough estimates are as follows:
ESTIMATES: Roughly 2 weeks from drop-off at Russo Music. This can vary based on when you drop off in relation to the next pickup
SERVICES: Once approved your service could take anywhere from 1-4 weeks or more. This depends on the diagnosis, parts availability, repair stages and other factors. Completed services are returned to Russo Music on the next scheduled drop off.
Please note: At this time, we are not able to expedite/rush any amp or electronics service.