Careers

Russo Music is looking for an experienced Band Instrument Technician to join our B&O Service team at our Hamilton location, specializing in either Brass, Woodwind and/or Orchestral Strings with a desire to expand knowledge in all instrument categories.

Passionate about music gear and helping musicians? We’re looking for a Customer Sales & Support Specialist to provide top-tier service, expert gear recommendations, and build lasting customer relationships in a fast-paced retail environment.

What You’ll Do:

• Assist customers with gear selection and purchases.
• Process transactions, manage inventory, and maintain store organization.
• Stay up to date with the latest gear and trends.
• Engage in customer outreach to build loyalty.

What We’re Looking For:

• A musician with strong instrument and gear knowledge.
• A team player who thrives in a fast-paced, goal-oriented setting.
• Strong communication and problem-solving skills.
• Bonus: Retail experience, POS system knowledge, and expertise in guitars & gear.

Perks:

• Competitive pay + Quarterly Bonuses
• Employee Discounts
• Medical, Dental & Vision Benefits (Full-Time)
• A supportive team of fellow musicians

If this sounds like you, apply today and be part of our music-loving community!

Russo Music is an equal opportunity employer.

Passionate about music gear and helping musicians? We’re looking for a Customer Sales & Support Specialist to provide top-tier service, expert gear recommendations, and build lasting customer relationships in a fast-paced retail environment.

What You’ll Do:

• Assist customers with gear selection and purchases.
• Process transactions, manage inventory, and maintain store organization.
• Stay up to date with the latest gear and trends.
• Engage in customer outreach to build loyalty.

What We’re Looking For:

• A musician with strong instrument and gear knowledge.
• A team player who thrives in a fast-paced, goal-oriented setting.
• Strong communication and problem-solving skills.
• Bonus: Retail experience, POS system knowledge, and expertise in guitars & gear.

Perks:

• Competitive pay + Quarterly Bonuses
• Employee Discounts
• Medical, Dental & Vision Benefits (Full-Time)
• A supportive team of fellow musicians

If this sounds like you, apply today and be part of our music-loving community!

Russo Music is an equal opportunity employer.

Russo Music is looking for music instructors with a passion for one-on-one teaching and experience demonstrating effective curriculum planning for optimal student growth. If you are looking to become a member of our evolving team of instructors, please submit your application for review.

Russo Music is looking for a skilled and detail-oriented Product Photographer to produce high-quality images of musical gear for our website and online platforms. This role is primarily focused on new product photography—ensuring gear is photographed accurately, efficiently, and consistently for e-commerce. In this role, you’ll collaborate with multiple departments to manage studio workflows and help keep inventory moving smoothly from arrival to publication. This position also includes short form video content creation filmed in our retail stores, featuring gear for social media. Ideal candidates are skilled in studio photography, Adobe Photoshop and Lightroom, and familiar with platforms like Shopify, Reverb.com, and Microsoft Office. Strong organizational skills, a problem-solving mindset, and the ability to adapt to a fast-paced, collaborative environment are essential. A valid driver’s license and the ability to lift to 60 lbs. are required.

Do you have an eye for detail? Do you care about materials, quality, and integrity above all? Did you know Cliff Burton loved The Police? Do you believe the customer always deserves better? Tell us why you’d be a great fit for what we’ve built.